1. Services
Twilight I.T. LLC provides web hosting, web development, business IT services, and point of sale (POS) solutions. All services are provided “as is” without any warranties, expressed or implied.
2. Payments and Cancellations
- All sales are final. No refunds are provided.
- Standard service cancellations require 30 days’ written notice.
- Microsoft licensing (and any other services with annual commitments) are subject to the vendor’s terms. Microsoft licenses have a 7-day cancellation window after activation. After that period, licenses remain active until the end of the one-year term and will auto-renew each year thereafter.
- Any fees paid in advance for annual services are non-refundable.
- Clients must request termination dates in writing for any licensing service with yearly commitments.
3. Liability
Twilight I.T. LLC is not responsible for data loss, downtime, service interruptions, or damages caused by third-party services, vendors, or other providers. Clients are responsible for maintaining their own backups regardless if specifically included in their service plan.
4. Governing Law
These Terms are governed by the laws of the State of Idaho. Any disputes must be resolved exclusively in the courts located in Bonner County, Idaho.
5. Changes to Terms
Twilight I.T. LLC may update these Terms at any time. Continued use of our services indicates acceptance of the most current Terms.